
FAQ
We answer your questions
What is Lalis?
Hello everyone! LALIS is a new line of facial skincare products, created to give your skin the love and attention it deserves. Each formula has been carefully studied to provide effective and visible results.
LALIS products are characterized by natural ingredients, carefully chosen to meet the different needs of your skin. The range includes gentle cleansers for daily cleansing, refreshing toners to rebalance the skin, hydrating cream and serum to keep it soft and radiant.
Thanks to their formula with natural ingredients, LALIS products penetrate deep into the skin, helping to reduce the appearance of imperfections, wrinkles and signs of aging. This line is particularly suitable for all skin types, even sensitive ones.
With LALIS, your facial care ritual becomes a moment of relaxation and well-being, while your skin benefits from all the nourishing and protective ingredients that the line offers. Experience the luxury of radiant and healthy-looking skin with LALIS, the new frontier of facial skincare.
What ingredients does Lalis use?
We use mostly natural ingredients, grown without the use of pesticides or harmful chemicals.
This allows us to offer you safe and effective products for your skin.
The active ingredients of plants, such as aloe vera, jojoba oil, argan oil, shea butter are the protagonists of our formulations. These precious ingredients provide hydration, nourishment and soothing properties to your skin.
We don't just care for your skin, we care for the environment too. Our choice of organic ingredients supports sustainable farming practices and reduces environmental impact.
By choosing our products, you give yourself the opportunity to live a natural skincare experience, and your skin will feel radiant, regenerated and healthy-looking.
Our products are suitable for all skin types, even the most sensitive. The gentle ingredients maintain the right balance of hydration and nourishment, without clogging pores or causing irritation.
Our products are free from parabens, silicones, petrolatum and other harsh chemicals.
We focus on the purity of ingredients to ensure your skin receives only the best.
With consistent use of our products, you will notice improvements in the texture and appearance of your skin.
It will be brighter, more hydrated and youthful looking.
We hope you will enjoy the benefits of our organic ingredients and the positive results on your skin.
We invite you to join our community of natural skincare enthusiasts and share your results and tips.
Are Lalis products tested on animals?
Our skincare line is cruelty-free! We are proud to declare that our products are not tested on animals at any stage of production. Our philosophy is to promote ethical and respectful beauty, which does not involve suffering to animals.
🐾 Our commitment to ethical beauty extends to our packaging. We use 100% recyclable and sustainable materials (inside our packaging we use 100% biodegradable and recyclable starch chips) to minimize environmental impact.
🐾 Our mission is to make skincare sustainable and conscious, where beauty is synonymous with respect for every living being. With our cruelty-free products, you can take care of your skin with a clear conscience.
🐇 With our cruelty-free skincare, you can take care of your skin consciously. We are grateful for your choice of ethical beauty!
Can I return my items?
To make the return experience easy and convenient, we have chosen TNT as our trusted carrier. By following these simple steps, you can make the return easily:
1. Log in to our website and go to the "Returns" section to begin the process.
2. Fill out the return form with the requested information, including your order number, reason for return and item details.
3. Select the TNT shipping option for the return and print the return label generated by our system.
4. Package the item securely, preferably using the original packaging or a suitable box.
5. Apply the return label to the package in a clearly visible place.
6. Contact TNT to schedule home collection of your package or find a nearby TNT drop-off point to drop off your return.
Once TNT receives the return, our customer service team will verify and issue a refund or replacement for the item, according to our return policy.
We are committed to making the return process as simple and convenient as possible for you.
Thank you for giving us the opportunity to provide you with our products. Your trust in us is the engine that drives us to constantly improve.

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